C suite solutions. People, risk and sustainability

AI for People, Risk and Sustainability

Rules change monthly. Your evidence still lives in spreadsheets.

Five offices protect your company. A new rule arrives, legal interprets it, compliance writes the policy, HR trains the people, risk tests the controls and sustainability reports the result. Each office does its part. The obligation still slips through the gaps. We look at the whole chain and put agents exactly there.

The short answer

What can AI do for people, risk and sustainability?

What can AI do for people, risk and sustainability?

What can AI do for people, risk and sustainability?

It takes on the reading, checking and evidence work these teams carry. Agents scan new rules and map them to obligations, review contracts, triage screening alerts, test controls on the full population, collect ESG data from source systems and answer employee questions.

The bigger gain shows up between teams. When legal, compliance, HR, risk and sustainability work from one register of obligations and one layer of evidence, nothing falls between them. Leadership and the board get one view instead of five.

The tension

One obligation. Five scorecards.

One obligation. Five scorecards.

One obligation. Five scorecards.

Everyone in this group protects the company. But each office is measured on a different number, so each one guards its own part of the obligation.

Sustainability Office

Emissions and disclosure

Are we on our pathway, and can we prove it?

HR Office

Talent and skills

Do we have the people the strategy needs?

Legal Office

Exposure and cycle time

Are we protected, without slowing the business?

Compliance Office

Findings and coverage

Are we within the rules everywhere?

Risk Office

Risk within appetite

Do we see what could hurt us, in time?

Each number can look healthy while an obligation sits unowned between two offices. That gap is what regulators, auditors and journalists find first.

The obligation relay

Six legs, five handoffs, one loop nobody closes

Six legs, five handoffs, one loop nobody closes

Six legs, five handoffs, one loop nobody closes

This is how a rule really moves through a company, from the regulator’s website to the annual report. Watch the handoffs. That’s where obligations slip, evidence goes missing and cost piles up.

Leg 1

Rule

Legal Office

Leg 2

Policy

Compliance Office

Leg 3

People

HR Office

Leg 4

Controls

Risk and Compliance Offices

Leg 5

Evidence

All five offices

Leg 6

Report

Sustainability and Compliance Offices

Handoff 1

New rules read late

Guidance is published. Nobody maps it to what the company must change.

Agent. Scans new rules and maps each obligation to policies, controls and owners.

Handoff 2

Policies nobody reads

The policy is approved. Staff still don’t know what it means for them.

Agent. Answers policy questions in plain language and targets training by role.

Handoff 3

Controls tested on samples

A few cases are checked. The rest are assumed fine.

Agent. Tests the full population and flags real exceptions.

Handoff 4

Evidence chased by email

Before every audit, teams hunt for proof of what they did.

Agent. Collects evidence continuously as controls run.

Handoff 5

Reports built by hand

ESG and regulatory reports assembled from spreadsheets each cycle.

Agent. Pulls data from source with full lineage and drafts the disclosure.

The loop nobody closes. Lessons that never change the rules.

Audit findings, incidents, complaints and fines rarely flow back into the policy, the risk register or the training. So the same gap shows up next year. Agent. Findings agents link every finding to the obligation, policy and control behind it and track the fix.

Inside each office

Five office canvases, side by side

Five office canvases, side by side

Five office canvases, side by side

Each office has its own canvas. Here’s the short version of each, with the three value leaks we’d look at first. The full canvas covers what the office runs and governs, its processes and its control tower.

Chief Sustainability Officer

Sustainability Office

Deliver the targets and report them with the rigour of the financials.

Office page live

Explore the Sustainability Office →

Where value leaks

Data collected in spreadsheets

Capture, checks and KPIs straight from source systems

Scope 3 on estimates

Supplier data agents collect and check primary data

Assurance gaps

Full lineage from source document to disclosure

Measured on

Emissions against target, CSRD and ISSB compliance, ESG ratings and assurance readiness.

Control tower

Emissions against pathway

Primary data share

Open assurance points

Chief Human Resources Officer

HR Office

Attract, develop and keep the people the strategy needs, through AI adoption.

Office page live

Explore the HR Office →

Where value leaks

HR service tickets

Employee service agents resolve routine requests

Skills gaps unknown

A skills map built from real work data

Slow hiring

Screening and scheduling agents, with a person making every decision

Measured on

Time to hire, regretted attrition, engagement, skills coverage and AI adoption.

Control tower

Time to hire

Regretted attrition

Skills coverage

General Counsel

Legal Office

Protect the company, enable deals and manage disputes at sensible cost.

Office page live

Explore the Legal Office →

Where value leaks

Contract review queue

Clause extraction and playbook review agents

Missed obligations

Every contract obligation tracked with its owner

Outside counsel bills

Every invoice line checked against agreed terms

Measured on

Contract cycle time, outside counsel spend, litigation exposure and regulatory findings.

Control tower

Contract cycle time

Outside counsel spend

Obligations due

Chief Compliance Officer

Compliance Office

Keep the company within the rules of every market, and prove it.

Office page live

Explore the Compliance Office →

Where value leaks

Screening false positives

Low risk alerts closed with the evidence attached

Regulatory mapping by hand

Every rule linked to policies and controls

KYC refresh backlog

Documents gathered, checked and reviews drafted

Measured on

Findings and fines, control coverage, time to implement change and false positives.

Control tower

Open findings

Alert backlog

AI systems classified

Chief Risk Officer

Risk Office

See enterprise, credit and operational risk in time to act on it.

Office page live

Explore the Risk Office →

Where value leaks

Risks spotted late

Risk sensing across news, data and operations

Controls tested on samples

Full population testing

Scenarios built by hand

Stress tests run in days, not weeks

Measured on

Risk within appetite, losses, control effectiveness and time to report.

Control tower

Top risks

Control effectiveness

Risk appetite use

Agents that work across offices

Close the gaps no single office owns

Close the gaps no single office owns

Close the gaps no single office owns

The biggest wins in this group come from shared foundations. One register of what the company must do, and one layer of proof that it did it.

Legal

Compliance

Risk

One obligation register

Every rule, contract duty and policy linked to its controls, owners and deadlines.

Compliance

Risk

Sustainability

One evidence layer

Proof collected as work happens, ready for auditors, regulators and assurance providers.

HR

Legal

Compliance

People and AI policy

AI literacy by role, rules for AI in HR decisions and policy answers for every employee.

All five

A protection control tower

One view of obligations, risks, people and disclosures for the board and the audit committee.

All of this runs on one enterprise AI platform, Cortex, which plugs into your HR, legal, GRC and ESG systems. Every office builds on the same foundation and the same controls.

What the board would open before every audit committee

A protection control tower for the whole relay

A protection control tower for the whole relay

A protection control tower for the whole relay

Illustrative

People, risk and sustainability control tower

Sample data to show the view. Not client results.

Rule changes

23

In flight

Legal and Compliance

Tested in full

78%

▲ from 12%

Risk and Compliance

Open findings

11

2 overdue

Compliance Office

Emissions

+3%

Above pathway

Sustainability Office

Scope 3 primary

34%

▲ from 9%

Sustainability Office

Attrition

6.2%

▼ 1.1 pts

HR Office

From obligation to evidence

Obligations

412

With a policy

371

With a control

318

Tested

247

Evidence ready

229

Handoff alerts this week

New AML guidance affects 14 obligations, 6 without an owner

Handoff 1. Rule to policy

Remote work policy questions up 3x since the update

Handoff 2. Policy to people

Expense control failing in two entities, found in full testing

Handoff 3. People to controls

Energy data for four sites missing for the quarterly report

Handoff 5. Evidence to report

Illustrative example. Figures are invented to show how the view works. In discovery we build it on your own data and KPIs.

Your industry changes the relay

The pressure comes from different places in every industry

The pressure comes from different places in every industry

The pressure comes from different places in every industry

The relay is the same everywhere. Where the obligations come from, and where they slip, is not. Here’s where the pressure sits in the industries we work in, and the handoff we’d look at first.

Industry

Where the pressure comes from

The handoff that leaks most

First intervention

CPG

Packaging, product claims and Scope 3

Evidence to report

Supplier emissions data and claims checks

FMCG

Product safety, labelling and many markets

Rule to policy

Regulatory scanning across markets

Retail

Consumer law, supply chain due diligence and staff turnover

Policy to people

Employee policy answers and HR service agents

D2C

Consumer rights, privacy and green claims

Rule to policy

Claims review and privacy obligation tracking

Automotive

Product compliance, supply chain and emissions

Evidence to report

Supplier data collection and product obligation tracking

Healthcare

Patient safety, privacy and clinical staff shortages

Policy to people

Skills mapping and policy answers for staff

Energy

Transition targets, NIS2 and permits

Evidence to report

ESG data from operational systems

Manufacturing

Safety, emissions and supplier due diligence

People to controls

Full population control testing and supplier checks

Logistics

Customs, transport emissions and sanctions

Controls to evidence

Sanctions screening triage and emissions data

BFSI

AML, DORA, consumer duty and model risk

Rule to policy

Regulatory mapping and alert triage

B2B technology

Privacy, customer audits and AI rules

Controls to evidence

Evidence collection and questionnaire answering

The rules are changing

The obligations that land on this group

The obligations that land on this group

The obligations that land on this group

EU AI Act, Annex III

2 Dec 2027

2 Dec 2027

High risk rules apply to AI used in hiring, promotion and managing people, under the Digital Omnibus

Regulation 2026/1744

Sustainability reporting

CSRD and ISSB

CSRD and ISSB

Sustainability data reported and assured with the same rigour as the financials

Scope and timing depend on your company

Already in force

DORA and NIS2

DORA and NIS2

Third party, incident reporting and resilience rules for financial services and critical sectors

Applies to suppliers too

Your intervention map

Find where your obligations slip

Find where your obligations slip

Find where your obligations slip

Bring your HR, legal, compliance, risk and sustainability leaders and the finding you never want to see again. We bring the canvases. In one session we map your relay and mark where agents would pay back first.

01

Your office canvases

The offices in your obligation relay, mapped to how your teams really work.

02

Your value chain

Your relay placed on your industry and company, with the rules and systems behind each leg.

03

Your intervention points

Each handoff leak with an agent design, its controls and the KPI it moves. Delivered as a mind map, an architecture view or an interactive dashboard.

AI for people, risk and sustainability, answered

What can AI do for HR, legal, compliance, risk and sustainability teams?

Agentic AI takes on the reading, checking and evidence work these teams carry. Agents scan new rules and map them to obligations, review contracts, triage screening alerts, test controls on the full population, collect ESG data from source systems and answer employee questions. Leaders get one view of obligations and risk instead of five separate registers.

How can AI help with regulatory change?

Regulatory scanning agents read new rules and guidance as they’re published, extract the obligations, and map each one to the policies, controls and owners it affects. Legal and compliance review the mapping. Changes that took months to track are visible within days.

Can AI cut compliance cost without adding risk?

Yes, because it increases coverage at the same time. Testing agents check the full population of transactions instead of a sample, and triage agents close low risk alerts with the evidence attached. Your team spends its time on the real exceptions, and the evidence trail gets stronger.

Can AI help with CSRD and ESG reporting?

Yes. ESG data agents capture and check data from ERP, energy, travel and supplier systems, calculate KPIs and keep the lineage from source to disclosure. Supplier data agents collect primary Scope 3 data. Reporting cycles get shorter and assurance gets easier.

Is AI used in HR high risk under the EU AI Act?

AI used for recruitment, promotion, task allocation or performance decisions falls under the high risk category in Annex III. Under the Digital Omnibus, those obligations apply from 2 December 2027. That means risk management, human oversight, documentation and logging for every such system.

Does this work with our HR, GRC and legal systems?

Yes. Agents work with Workday, SAP SuccessFactors, ServiceNow, Archer, OneTrust, MetricStream, contract management systems and your document stores. Nothing needs replacing to start.