The agentic AI layer your commerce stack is missing
Plug in. Integrate. Evolve. Without replacing a thing.
Aug11 sits on top of the commerce platform you already run and puts teams of AI agents to work across all eight layers of your business. Not only at the storefront. In fulfilment, stock, suppliers, finance, marketing and data too. Start with the layer that costs you most.
The short answer
Aug11 is autonomous commerce. Teams of AI agents that sense what is happening, decide within your rules and act in your systems, across every layer of commerce, on the platform you already have.
Most AI in commerce today is a copilot at the front of the funnel. It suggests, and a person still does the work. Aug11 takes on the work itself, from the first search to the supplier invoice, and asks a person only where it matters.
Why the name
Philadelphia. The first secure online sale.
On 11 August 1994 a man named Phil Brandenberger typed his card number into a website called NetMarket and bought a Sting CD. It was the first secure online retail transaction. It proved people could trust the wire with their money, and it opened the door to the internet economy.
1994
Commerce went online
The leap was trusting the wire with your money.
Now
Commerce goes autonomous
The leap is trusting the machine to act.
The full commerce universe
Every commerce business, B2C, B2B or B2B2C, runs on the same eight layers. Most platforms put their AI in the first one or two. The other six still run on people, spreadsheets and email. Aug11 ships each layer as its own deployment, so you know exactly what you’re buying and what comes next.
Layer 1
Aug11 / Browse
Customer journey
Discovery, search, cart, checkout and everything after the purchase.
Layer 2
Aug11 / Shelf
Merchandising and catalogue
Pricing, promotions, product content and syndication.
Layer 3
Aug11 / Route
Order and fulfilment
Routing, carriers, last mile, exceptions and returns.
Layer 4
Aug11 / Stock
Inventory and procurement
Forecasting, replenishment and purchase orders.
Layer 5
Aug11 / Vendor
Supplier and vendor operations
Onboarding, SLAs, bid analysis and negotiation.
Layer 6
Aug11 / Ledger
Finance and compliance
Revenue, fraud, tax, ESG and regulatory checks.
Layer 7
Aug11 / Reach
Marketing and CRM
Segments, campaigns, churn and service.
Layer 8
Aug11 / Signal
Data and analytics
Data unification, insights, experiments and attribution.
Where most commerce AI stops today
Where Aug11 keeps going
The Aug11 ecosystem
An orchestrator agent reads every request and hands it to the right team. Each layer runs its own multi agent system. A validation layer checks every action before it happens, and people approve the decisions that matter. All of it runs on Cortex, the Agentics enterprise AI platform.
Commerce orchestrator agent
Understands intent · Breaks work into tasks · Routes to the right agents · Resolves conflicts
▼
Browse
Customer journey
Discovery agent
Checkout agent
Post purchase agent
Loyalty agent
Shelf
Merchandising and catalogue
Pricing agent
Promotions agent
Content agent
Syndication agent
Route
Order and fulfilment
Carrier select agent
Last mile agent
Exception agent
Returns agent
Stock
Inventory and procurement
Forecast agent
Replenishment agent
PO creation agent
Positioning agent
Vendor
Supplier and vendor ops
Onboarding agent
SLA monitor agent
Invoice agent
Negotiation agent
▼
Validation First layer
Confidence scoring · Human in the loop gates · Audit trail · Rollback
▼
Ledger
Finance and compliance
Revenue recognition agent
Fraud detection agent
Regulatory agent
ESG compliance agent
Reach
Marketing and CRM
Segmentation agent
Campaign orchestrator agent
Churn prevention agent
Service resolution agent
Signal
Data and analytics
Profile unification agent
Insight generation agent
Experimentation agent
Attribution agent
▼
Integration and protocol layer
MCP · A2A · REST and GraphQL APIs · Webhooks
Your systems of record
ERP SAP S/4HANA
OMS, WMS and TMS
PIM, DAM and CMS
CDP, CRM and MAP
Payments and fraud engine
Supplier portal and procurement
ESG, GRC and tax engine
Agentics unstructured data engine
Reads supplier documents, contracts, emails, PDFs and images and turns them into structured memory the agents can use
Human in the loop gates
High stakes decisions · Approval thresholds · Audit log · Explainability
Your commerce platform
Shopify · SAP · Adobe Commerce · commercetools · Salesforce · VTEX · and others
Customer facing agents
Operations agents
Supplier agents
Finance agents
Data agents
Inside every layer
Every Aug11 agent team works the same way. It watches, decides, acts and learns, inside the limits you set.
Step 1
Perceive
Reads live events, signals and data across the layer.
Step 2
Decide
Weighs the options against your rules, margins and goals.
Step 3
Act
Carries out the action in your platform, or asks a person first.
Step 4
Learn
Gets better from every outcome, every approval and every override.
Every commerce model
The same eight layers adapt to how you actually sell, whether you sell to consumers, to businesses or through a marketplace of partners.
B2C
Direct to consumer
Conversational checkout that knows what’s in stock
Returns triaged and routed on their own
Churn spotted early, with personal win back offers
Carbon cost shown per order at checkout
B2B
Business to business
Quote to order with contract aware pricing
Supplier bids analysed and negotiated
SLA monitoring and three way invoice matching
Purchasing agents that follow your approval chain
B2B2C
Marketplace and hybrid
Buyer agents and seller agents that deal with each other
Stock balanced across channels
One shared context across the whole chain
Partner onboarding and catalogue ingestion
The difference
A typical commerce copilot
Aug11
Suggests, and a person still does the work
Decides and acts, end to end
Answers the questions you remember to ask
Watches all day and acts on signals unprompted
One task on one screen at a time
Whole layers run by teams of agents
Bolted to the front of the funnel
Every layer, from storefront to back office
Locked to one platform
Runs on top of whatever platform you have
Gets stale over time
Learns from every outcome
Trust by design
The hardest question in autonomous commerce is trust. Aug11 answers it in the architecture, not in a policy document.
Human in the loop gates
Every decision above your threshold pauses for a person to approve. The gate is built in. It can’t be switched off by an agent.
Full traceability
Every action is logged and explained. You get a decision record you can audit, not a black box.
Bounded authority
Agents act only within the rules, limits and budgets you define. They can’t go beyond their mandate.
Continuous oversight
Every action carries a confidence score. Low confidence calls go to a person automatically.
Works with your platform
Aug11 connects through APIs on top of the platform you already run. No migration, no rip and replace, and no lock in to one vendor’s stack.
Shopify
SAP Commerce
Adobe Commerce
commercetools
Salesforce Commerce
VTEX
Your own platform
How we’d start
Step 1
Plug in
Aug11 connects to your existing stack through APIs. Nothing moves and nothing gets replaced.
Step 2
Integrate
We deploy an agent team on the one layer where the pain is deepest and measure it on your own data.
Step 3
Evolve
Add layers as you grow, until your commerce runs as one AI native system.
Every first layer runs under our Validation First Framework. It’s tested on your own data before you commit a larger budget, and if the numbers don’t hold, we tell you.
Aug11, answered
What is Aug11?
Aug11 is an agentic AI layer for commerce from The Agentics Co. It sits on top of the commerce platform you already run and adds multi agent systems that sense, decide and act across all eight layers of commerce, from the customer journey to finance and data. You start with one layer and add more as you grow.
Do we need to replace our commerce platform?
No. Aug11 connects to Shopify, SAP, Adobe Commerce, commercetools, Salesforce, VTEX and other platforms through APIs. Your platform stays where it is. Aug11 adds the agents on top.
What is agentic commerce?
Agentic commerce is commerce where AI agents do more than suggest. They watch what is happening, decide what to do within the rules you set and act in your systems, with people approving the decisions that matter. Most tools today apply this to discovery and checkout. Aug11 applies it across the whole value chain.
Which layers does Aug11 cover?
Eight. Customer journey, merchandising and catalogue, order and fulfilment, inventory and procurement, supplier and vendor operations, finance and compliance, marketing and CRM, and data and analytics. Each one ships as its own deployment, so you can buy one layer or all eight.
How do you keep autonomous agents under control?
Every agent works inside the limits, rules and budgets you set. Every action gets a confidence score and is logged with its reasoning. Decisions above your thresholds pause for a person to approve, and low confidence calls go to a person automatically.
How long does it take to go live?
Weeks, not years. There is no platform migration. We start with the layer that costs you most, run it on your data under our Validation First Framework and show the results before you add the next layer.
