People, risk and sustainability. Chief Compliance Officer

AI for the Compliance Office

Every regulator in every market keeps writing new rules. Your team still maps them in spreadsheets.

Analysts clear thousands of false alerts a week. Controls are tested on samples of 25, KYC reviews pile up and nobody has a full list of the AI the company already uses. We map the Compliance Office the way your team actually works, then put agents where they turn volume into evidence.

The short answer

What can AI do for the Compliance Office?

What can AI do for the Compliance Office?

What can AI do for the Compliance Office?

It takes the volume out of compliance. Agents triage screening alerts with full evidence, map new rules to policies and controls, test controls on the full population, gather and check KYC documents and keep an inventory of every AI system in use.

Your team keeps the interpretation, the escalations and every decision a regulator will ask about. The agents do the reading, checking and evidence work, so findings drop and you can prove it.

The mandate

Keep the company within the rules of every market it operates in. And prove it to regulators and the board.

What the board measures you on

Regulatory findings

Findings and fines by regulator

Time to implement change

From new rule to working control

Control testing coverage

Share of controls tested in full

Screening quality

False positives and alert backlog

Policy attestation

Staff who have read and confirmed

KYC backlog

Reviews overdue and onboarding time

The canvas of the Compliance Office

Two canvases. What you run and what you answer for.

Two canvases. What you run and what you answer for.

Two canvases. What you run and what you answer for.

Most compliance tools raise alerts and store evidence. The real work, and the real cost, sits in clearing the alerts, collecting the evidence and keeping up with what changed.

Canvas 1

What you run

The compliance engine.

Policies and training

Compliance policies, attestations and training.

Monitoring and surveillance

AML, KYC, sanctions, conduct and transaction monitoring.

Control testing

Testing that controls work, and the evidence that they do.

Regulatory reporting

Returns and reports to regulators.

Investigations

Breaches, whistleblowing and remediation.

Canvas 2

What you answer for

The things regulators and the board hold you to.

Regulatory change

Circulars and rules from every regulator in every market.

Third party compliance

Due diligence on partners, agents and intermediaries.

AI compliance

AI systems inventoried and classified under the EU AI Act.

Open findings

Every regulator and audit finding closed on time.

Where value leaks

Six places the Compliance Office loses time, coverage or credibility

Six places the Compliance Office loses time, coverage or credibility

Six places the Compliance Office loses time, coverage or credibility

Most of them come from volume. More alerts, more rules and more evidence than people can handle, so teams sample and hope.

#

The leak

The agent intervention

What it moves

01

Screening false positives

Analysts clear thousands of false alerts every week.

Triage agents. Enrich each alert, close clear false positives with evidence and build the case for the rest.

False positive handling

Analyst hours

02

Regulatory mapping by hand

Circulars mapped to controls in spreadsheets.

Regulatory mapping agents. Link every new rule to the policies, controls and owners it affects.

Time to implement change

Obligations with an owner

03

Sample based testing

Controls tested on 25 items out of thousands.

Testing agents. Check the full population and send exceptions to the control owner with evidence.

Controls tested in full

Issues found early

04

KYC refresh backlog

Periodic reviews overdue and onboarding slow.

KYC agents. Gather and check documents, screen the customer and draft the review for an analyst.

KYC backlog

Onboarding time

05

Third party blind spots

Due diligence done once at onboarding and never again.

Third party agents. Screen partners and intermediaries continuously and flag changes in ownership, sanctions or news.

Third parties monitored

Time to flag

06

Undocumented AI use

No inventory of the AI already in use.

AI inventory agents. Find AI across the company, classify it by risk tier and keep the record current.

AI systems classified

Open AI risks

Process lifecycles

Four flows the Compliance Office runs, and where agents step in

Four flows the Compliance Office runs, and where agents step in

Four flows the Compliance Office runs, and where agents step in

We start from the tools you already run. The orange steps are where an agent takes on the work. Interpretation and escalation stay with your team.

Regulatory change

Every new rule

Scan

Every regulator, every market

Agent

Interpret

Map

To policies and controls

Agent

Implement

Evidence

Collected as work happens

Agent

Attest

Typical systems. GRC tools, regulatory feeds, policy libraries

Monitoring and screening

Every alert

Triage

Alert enriched

Agent

Investigate

Case built

Agent

Decide

Escalate

Report

Drafted for review

Agent

Typical systems. NICE Actimize, LexisNexis, case management

Know your customer

Onboarding and every refresh

Onboard

Verify

Documents read and checked

Agent

Screen

Sanctions and media

Agent

Risk rate

Refresh

Review drafted

Agent

Typical systems. Fenergo, screening tools, core banking

Control testing

Continuous

Design

Test

Full population

Agent

Flag

Exceptions with evidence

Agent

Fix

Report

Typical systems. GRC tools, ERP, access management

Agent intervention point

The Compliance control tower

One view of rules, controls and evidence

One view of rules, controls and evidence

One view of rules, controls and evidence

Not a quarterly compliance report. A live view of what’s changing, what’s tested, what’s open and where the evidence is missing.

Illustrative

Compliance control tower

Sample data to show the view. Not client results.

Rule changes

23

In flight

Tested in full

78%

▲ from 12%

Open findings

11

2 overdue

Alerts cleared

71%

With evidence

KYC overdue

140

▼ from 2,300

AI systems

64

6 to classify

This week’s compliance brief

Rules

New AML guidance affects 14 obligations, 6 without an owner

Owners proposed for sign off

Controls

Expense control failing in two entities

Found in full testing. Owners notified

Partner

A distributor in one market has a new owner

Enhanced due diligence started

Screening

Sample review of closed alerts found no errors

Second month in a row

From obligation to evidence

Obligations

412

With control

318

Tested

247

Evidence

229

94 obligations have no control yet. That’s the gap a regulator finds first.

Illustrative example. Figures are invented to show how the view works. In discovery we build it on your own data and KPIs.

Your industry changes the agenda

The compliance question is different in every industry

The compliance question is different in every industry

The compliance question is different in every industry

The canvas stays the same. The regulators, the rules and the risks do not. Here’s the question we hear most from compliance leaders in each industry, and where agents help first.

Industry

The compliance question

Where agents help first

CPG

How do we check distributors and agents in every market?

Third party due diligence and monitoring

FMCG

How do we keep product and label rules current across markets?

Regulatory mapping by market

Retail

How do we prove consumer and data rules are followed in every store?

Full population control testing

D2C

How do we stay compliant across markets with a small team?

Regulatory scanning and policy answers

Automotive

How do we evidence product safety and type approval duties?

Evidence collection and regulatory mapping

Healthcare

How do we stay ahead of medical device and data rules?

Regulatory mapping and control testing

Energy

How do we prove market conduct and sanctions compliance?

Trade surveillance and sanctions screening

Manufacturing

How do we screen suppliers for sanctions and forced labour?

Third party screening at scale

Logistics

How do we screen every shipment for sanctions and export controls?

Shipment screening and alert triage

BFSI

How do we cut false positives without missing real risk?

Alert triage and KYC refresh

B2B technology

How do we answer every customer’s security and AI compliance questions?

AI inventory and evidence on demand

How the Compliance Office connects

Compliance runs the policy leg of the obligation relay

Compliance runs the policy leg of the obligation relay

Compliance runs the policy leg of the obligation relay

Legal reads the rule, compliance turns it into policy and risk tests that the controls work. The agents that serve the Compliance Office share the same platform and data as those offices, so every obligation has one owner, one control and one trail of evidence.

How we’d start

Two pilots. Each ends on a decision you make.

Two pilots. Each ends on a decision you make.

Two pilots. Each ends on a decision you make.

Pilot 1

Alert triage on one screening queue

↳

Triage agents on one sanctions or AML alert queue

↳

Clear false positives closed with evidence, the rest sent to analysts as built cases

↳

Handling time and quality measured on a reviewed sample

Your decision

Whether to extend it to every queue.

Pilot 2

One regulation from rule to evidence

↳

One new regulation mapped to policies, controls and owners

↳

Key controls tested on the full population

↳

Evidence collected and ready for attestation

Your decision

Whether every regulatory change runs this way.

Both run under our Validation First Framework. They’re tested on your own data before you commit a larger budget, and if the numbers don’t hold, we tell you.

Your intervention map

Bring your open findings

Bring your open findings

Bring your open findings

Bring your open findings, your alert volumes and the rules coming next year. We bring the Compliance Office canvas. In one session we map it to your systems and regulators, and mark where agents would pay back first.

01

Your Compliance Office canvas

What you run and answer for, checked against how your team and regulators really work.

02

Your value chain

The canvas placed on your industry and company, showing where your obligations and risks really sit.

03

Your intervention points

Each leak with an agent design, its controls and the KPI it moves. Delivered as a mind map, an architecture view or an interactive dashboard.

AI for the Compliance Office, answered

What can AI do for the Compliance Office?

Agentic AI takes the volume out of compliance. Agents triage screening alerts with full evidence, map new rules to policies and controls, test controls on the full population instead of samples, gather and check KYC documents and keep an inventory of every AI system in use. Your team spends its time on judgement and real risk, not false alarms.

Can AI reduce false positives in AML and sanctions screening?

Yes. Triage agents enrich each alert with customer, transaction and public data, close clear false positives with the evidence attached and send the rest to an analyst with the case already built. Analysts review samples of closed alerts, and every decision is logged for the regulator.

Will regulators accept AI in compliance?

Regulators expect you to explain and evidence what your systems do. Every agent action is logged with the data it used and the reason for the outcome. People stay responsible for decisions that matter, and you can show a regulator exactly how any alert or control test was handled.

Can AI test controls on the full population?

Yes. Testing agents check every transaction, approval or access change against the control, not a sample of 25. Exceptions go to the control owner with the evidence attached. Issues that sampling would miss are found months earlier.

How does the EU AI Act affect the Compliance Office?

You need to know every AI system in use, what it does and which risk tier it falls in. Under the Digital Omnibus, high risk obligations for Annex III systems apply from 2 December 2027. Inventory agents find AI in use across the company, classify it and keep the record current as new tools arrive.

Where should a Chief Compliance Officer start with agentic AI?

With one screening queue. Put triage agents on the alerts, keep analysts on every escalation and measure false positive handling time and quality on a reviewed sample. Taking one new regulation from rule to evidence is a strong second pilot.