Govern and integrate the stack you already own
A discovery that found 200 evidenced issues, and a plan to fix them without replacing a single system.
A premium wine and spirits retailerProblem statement
What the client was up against
The business ran on about 30 systems costing around R10.4m a year, but the real engine was Excel and WhatsApp. Nobody agreed on the numbers and decisions had no guardrails.
Our approach
How we approached it
- Ran a joint discovery across nine value streams with our local partner
- Logged and scored 200 issues, 24 critical and 98 high
- Recommended a thin governing layer over existing systems
- Started with a business context foundation and master data clean up on Cortex
Solution we created
What we built
An enterprise AI agent platform subscription with use cases rolled out one by one, each against a measured baseline. The discovery itself was delivered as a live, filterable web report.
Agents in the system
The multi agent team behind it
SourcesExisting ERP, POS, eCommerce and finance systems
Context agentBuilds one agreed business context across systems
Master data agentCleans and reconciles product and customer data
Issue registerTracks every finding to evidence
People decideReview, approve and act
Context agentBuilds one agreed business context across systems
Master data agentCleans and reconciles product and customer data
Issue registerTracks every finding to evidence
Existing ERPPOSeCommerce and finance systems
Results
What changed in the numbers
200evidenced issues found across the business
24critical issues prioritised for fixing
9value streams mapped in the discovery
Measured during the client's discovery and pilot.
Client names, detailed case studies, demos and references can be shared on request.
Looking for a similar solution?
Tell us your version of this problem. We will walk you through what we built and what a first pilot would look like for you.
