Store support, stock and trading intelligence at national scale
Voice, inventory and knowledge agents serving hundreds of stores in Hindi and English.
A leading value retailer with 700+ storesWhat the client was up against
Hundreds of stores called a central helpdesk for stock, price, promo and process questions. Staff turnover meant constant training, and leadership saw trading KPIs only after the fact.
How we approached it
- Started with the highest volume store questions
- Connected agents to SAP and the analytics store for live stock and price
- Indexed SOPs and POS guides for instant answers
- Built for high concurrency across the store network
What we built
A set of governed agents beside SAP. A Hindi and English voice agent handles store support, an inventory agent answers price, stock and promo questions per store, and a knowledge agent trains staff on demand. Continuous intelligence tracks every trading KPI daily.
The multi agent team behind it
The outcome it is designed for
This is live work without published results yet. We show the problem and the build, not numbers we have not measured.
Looking for a similar solution?
Tell us your version of this problem. We will walk you through what we built and what a first pilot would look like for you.
