Agentic document to order with governed SAP write back
Agents that read order documents and create SAP sales orders, replacing an end of life OCR tool.
A premium home appliances distributorProblem statement
What the client was up against
Sales orders ran through OpenText ECR, a tool reaching end of life with high licensing cost. Staff keyed many orders by hand and errors slowed the order to confirm cycle.
Our approach
How we approached it
- Mapped every order trigger and document format
- Built validation rules and an approval path for exceptions
- Wrote orders back to SAP with full audit logs
Solution we created
What we built
An agentic layer that interprets incoming orders, validates them against master data and creates SAP sales orders, with exceptions routed for approval and reconciliation reports for finance.
Agents in the system
The multi agent team behind it
SourcesSAP HANA, email, OpenText replacement
Intake agentReads orders from email and documents
Validation agentChecks customer, product and price data
Order agentCreates the SAP sales order
Reconciliation agentReports what was created and what needs review
People decideReview, approve and act
Intake agentReads orders from email and documents
Validation agentChecks customer, product and price data
Order agentCreates the SAP sales order
Reconciliation agentReports what was created and what needs review
SAP HANAemailOpenText replacement
What it was built to change
The outcome it is designed for
Less manual order entry, a faster order to confirm cycle, fewer data entry errors and an exit from legacy licensing cost.
This is live work without published results yet. We show the problem and the build, not numbers we have not measured.
Client names, detailed case studies, demos and references can be shared on request.
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Tell us your version of this problem. We will walk you through what we built and what a first pilot would look like for you.
